I removed one star in the hopes customer service will contact me to help me fix or replace the mobile on this system. It is two years old and we replaced the batteries and it is not working.

I've had this thing 10 months and just left it up for my son to nap in downstairs. We go on vacation and bring it along... come home and it wont open. $300 I'll never get back.

Our baby is 2 months old and I am so thankful we purchased this play yard. It's in our living room so the changing table is super convenient. The storage rack is also wonderful to keep extra clothes, diapers, spit rags, wipes, hand sanitizer, lotion etc. It's one of the largest that I have seen out of all the different brands. I'm not sure why other reviews said they had a hard time reading the manual. I was impressed with how easy it was to set up. I had no issues with the instructions. I had the play yard opened, set up and ready to go in well under 30 minutes while watching a football game and a dog trying to get into everything. I did not require the help of my husband other than getting the box moved into the house. It is easy to move from living room to bedroom. Our daughter loves napping in the bassinet during the day. She sleeps in a rock-n-play during the night but I am looking to transition her soon to the bassinet. My biggest "issue" is the napper. We've used it one time and were not thrilled. I wish it would vibrate, rock, or bounce. We would use it if that were the case. It just wastes space in her room. It would be nice if the mobile moved but my daughter is mesmerized with the elephants so not a big deal. I do think it would be a little bit of a hassle to fold back up and transport but we have not tried that nor need to for traveling. My husband and I are both very pleased with this purchase! It's also a great pattern and blends in with our furniture!

Our newborn loves this Lullaby Dream Playard! The folding napper is such a wonderful design. Our little one sleeps in it and I also can move it around the house to the different rooms which has been quite useful. As our infant grows this Playard will be perfect as it will accommodate an older baby and toddler. One of my favorite parts of the design of this Playard is the ample storage on the side in the parent organizer. The changing pad has a zipper cover that can be washed which has already come in handy multiple times. The Singapore design is gender neutral and cute in person. I highly recommend this product! It is the usual high quality that you associate with the Chicco name. There is no need to look at any other Playards as this will fit all of your needs from infant to toddler.

I am very pleased with this playyard. We have had other playyards in the past, but I love the improvements they have made with this model. The removeable napper is very convenient to use both inside and outside of the playyard itself. Just this morning, my two-month old wouldn't nap in her crib because of her nose being stuffy, but she's sound asleep in the napper because it's inclined. And she's off the floor out of the way of my playing three-year-old since she's in the napper inside the playyard! I also really love the new storage racks. We use this playyard as our downstairs changing table, and there's more than enough room for a wipes container, lots of diapers, and extra burb clothes and blankets. And we've already washed the mattress pad and zip-off changing mat a few times. It's so convenient for cleaning! Overall, I would highly recommend this playyard. It's been perfect for a newborn so far, and I think it will grow with her well also.

I received this product from Chicco for review purposes. This play yard is mom and baby approved! My baby loves the infant napper, and I love it because it is very easy to remove from play yard and move it to where I need it. I do wish there was a harness on the napper just for a little extra security; my baby is a wiggle worm at 2.5 months old. The changing station is at the perfect height to reduce back strain, and the cover is easy to remove for washing. One draw back to this play yard is that it is substantially heavier than other play yards of the similar size. While it is easy to assemble, it takes muscle to move it from one space to another. I don't plan on using it while traveling because it does take up so much space when broken down, but it is perfect for everyday napping and changing use.

This is one of the most sturdy pack n plays we looked at; the changing pad is great! Pros: sturdy, good quality, stylish, easy to clean, storage! Cons: awful instructions (ended up going to store to observe their assembled version), heavy/bulky/huge- I would NEVER be able to take anywhere, mobile doesn't move-just a bunch of useless decorations hanging &a mobile arm is so cheap/light it constantly falls. To be honest we use it for a changing table and for storage of PJs- our child has never played or fallen asleep in it as it's pretty boring for her.

Received this playard for my newborn and I love it. It is so convenient to have a bassinet feature as well as the changing table and sleeper all in one! The side storage is perfect for storing diapers! The only problem is that when we went to set it up it seems to be missing one of the side support bars for the bassinet. I am not sure how this happened but is it ok to use the bassinet without it? I received it from someone so I do not have the receipt to exchange it.

the most confusing owners manual and instructions i have ever used. the quality of the material does not reflect the price...very spartan...the mattress is nothing but a piece of cardboard with some very light padding. this product is very heavy and very difficult to be portable.

I have another pack n play by Chicco. I bought it about 5 years ago. The mobile is great. I expected the same great quality when I purchased this new pack n play. I was very disappointed to discover that this mobile doesn't actually move. The elephants just hang there lamely. The sounds are nice and it has a light. But, what is the point in having a mobile that doesn't move. By definition, 'mobile' means 'able to move or moves freely'. So what the heck happened Chicco? When I spend $250 on a pack n play....I do expect the mobile to be mobile. Also, this new updated pack n play has another change to it that is very disappointing. The mobile no longer attached securely to the pack n play once the bassinet insert is removed. This is also frustrating because while one is suppose to remove it when the child can stand, obviously a child is ready for the big pack n play (over 15 lbs.) long before they can stand. So I'm very disappointed in these changes that leave me with a less functional mobile. The rest of the pack n play is actually great. It has a vastly expanded storage area which has been absolutely wonderful. The mattress is nice and plush and solid. The changing table is huge and sturdy. Much much sturdier than other brands. The vibrating features work great. I love the colors and it looks really nice in my home. I love the zipper feature so that I can easily clean up the mess and thoroughly wash and disinfect the changing area. It is also way too complicated to actually function as a piece that one might disassemble and reassemble in one day. 1st: it is way too heavy to lug around and 2nd: the instructions detailing how to assemble it are very poorly written and not nearly detailed enough; leaving this Mom really frustrated and as I stated previously I already owned and assembled by myself, a Chicco pack n play, 5 years ago..

As one would expect at this price point, this placard has all (almost) the bells and whistles. Speaking of which, the lullabies and nature sounds are very high quality and soothing. Our little one isn't here just yet, but we are sure that she will love it. We got this in lieu of a full size crib as we are moving shortly after birth. I see this getting a lot of use even after a nursery is established. One thing to note is that this does not have the motorized mobile like the lullaby magic. This is not by any means an ultralight, take everywhere playard, but we appreciate the heft and solid feeling.

This is our first Pack N' Play and I want to say my family pretty satisfied with it. It is awesome for my baby. It is nice design and well made. The removable(portable) napper is very well done and the legs feel extremely sturdy and safe. I have no safety concerns. When the baby starts to roll I will continue to use the napper/changer out of the Pack N' Play. The melody swings also great when the baby is sleeping or playing by herself so I don't need to build another extra swaings. The organizer is good to hold dipers, wipes, extra clothes, bottles...etc. Overall, I am really happy with this Pack N' Paly and I would highly recommend this as a crib alternative. I am looking forward to use it for a long time. This is the best Pack N' Play!!

I received this product for free from Chicco and below is my experience/feedback. I was impressed with the Lullaby Dream playard from the start! The initial assembly was easy to navigate and the directions were so user friendly. I felt very confident that it was assembled correctly and would be secure for our expectant baby and for my 1 year old neices visits. It is a comfortable crib setting for her to sleep safely and provides a space for us to change her without using a couch. I am so impressed with the versatility the playard offers! My husband loves how it can be moved easily with the 2 wheels. I look forward to confidently placing our baby in the bassinet as he is lulled to sleep by the sweet melodies included in the mobile. I can't say enough good things about the playard!

I received this product from Chicco for review purposes. This playard was just what I needed. We live in a home with a loft, so I needed a station for our loft that served all our baby needs without having to run downstairs to the nursery constantly (ie. clothes, diaper changes, naps, etc...). This playard just stays set up acting like a mini-nursery for our loft...so convenient! The storage compartments are fantastic for clothes, diapers, wipes, nursing necessities, and other baby items. The little seat also works great to take out for when my little guy wants to be right next to me wherever I am in the loft. The fashion is great and the unit is very durable...my 4 year old is constantly wanting to peek at her brother, and I don't have to worry about any tipping. This playard isn't one we will travel with, as it is more cumbersome to transport than we desire...but that's why we bought the LULLAGO! :) Everything assembled very easily...we love it!

I received this product from Chicco for review purposes. I have found the Lullaby Dream Portable Playard to be well designed and very practical. The large storage caddy on the side is great to stash extra diapers, wipes, and baby necessities. The changing table cover can be removed easily by a zipper to wash when needed. I especially like that the lounger/napper can be used outside of the playard as it has a free standing frame. Overall, the product is very sturdy and easy to assemble/disassemble. Also, it is easy to keep clean because all of the covers can be removed/replaced with ease. That is one thing every parent can appreciate!

I was given this product to review from Chicco. I love using this new playard with my grandbaby. The storage compartment is perfect for my downstairs living room and I love that I don't have to bend the whole way into the pack and play for now (until she's standing up). This saves my back! I wish there was a second level to drop the bassinet down to, so there were 3 levels and not just the whole way down to the floor in a couple months. However the infant recline and changing table are so nice to have available. So much better than my older one and really easy to assemble and tear apart when company is coming over.

This pack-n-play has got it all: play yard, bassinet, changing table, seat, and even a musical mobil! But just like luxury sports cars, some of the features seem unnecessary. It's a heavy load for transfer, and we aren't sure if we'll use all the extra bells and whistles, especially around home, but they are nice to have when you're away for a weekend. The set up is fairly simple and the wheels are wonderful for quick mobility. I received this product for free from Chicco and this is my experience/feedback.

I was given this product for free from Chicco to review. I opened the box and put together all the pieces within minutes, baby by my side and all. It doesn't smell like plastic and or packaging and the grays look so nice in my renovated living room. The lullaby's are relaxing and baby loves watching the mobile. Elephants are adorable and I love not having to reach down deep into the pack and play to pull her out. She is tiny, but getting so heavy. Highly recommend this product! (heavy for traveling... but great for our downstairs)