Product great, bad ship to store experience
October 20, 2019
Product purchased for a baby shower was fantastic! Pieces were cute and well displayed in box. Awful experience with ship to store at Cedar Hills, Oregon location. Associate tried to give me an incomplete order. Discovered when I opened the box at register. Associate looked for item, did not find and wanted me to leave with an 800# instead of a solution. When I insisted on speaking to the store manager, she acted irritated but said, "let me check one big box in the back". My item was of course there. Attitude is everything in these situations. While the manager said the right words, her expressions and tone communicated she was not at all sorry for the experience with the associate. Won't order ship to store to that store ever again.
This product review was collected by the manufacturer.