Two Year Review
August 3, 2021
So, writing a review after two years of continuous use. Overall a good experience. Not really for mobile use, so something to keep in mind if you travel a lot. We like it enough that we are buying one for our second child.
Pros:
Super HD resolution
Can use on and devise that can download the app (Cellphone, Tablet etc.)
Sock works great as well as the base station, never had issues with the sock falling off, or false alarms. Just make sure you choose the correct sock size (different sizes are provided)
Customer service is amazing, literally had people answer the phone anytime we called and helped set up when moved etc. Also, had a battery charging issue when we first got it, owlet had a new battery at our door within 24hrs.
Cons:
Only real con is one or two of the app updates did not like the IOS platform. (iPhone) Maybe Apple's fault, but we had a couple 1-2 week periods where we could not see the monitor unless connected to the wifi. So like if we were out in the yard and the baby was sleeping we would have to make sure we had a wifi connection to see. This has been fixed, but has happened probably 2 times over the two years we have owned it.